Privacy policy

Welcome to Forme

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or make a purchase.

1. Information We Collect

We collect personal data to provide better services and improve your shopping experience. The types of information we collect include:

a. Personal Information:

  • Name

  • Contact details (email address, phone number, and address)

  • Payment information (e.g., credit/debit card details, billing address)

  • Purchase history

b. Non-Personal Information:

  • Browser type and version

  • Device information

  • IP address

  • Website usage data (e.g., pages viewed, time spent on pages)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Manage payments and refunds.

  • Respond to your inquiries or customer service requests.

  • Send promotional communications (only with your consent).

  • Improve our website and services.

  • Prevent fraud and ensure data security.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Payment Processors: To handle payments securely (e.g., Tap Payments).

  • Delivery Partners: To fulfill and deliver your orders.

  • Service Providers: For website hosting, data analytics, or marketing assistance.

  • Legal Authorities: When required by law or to enforce our terms and protect our rights.

4. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal and regulatory requirements.

  • Resolve disputes and enforce our agreements.

5. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data, subject to legal obligations.

  • Opt-out of receiving promotional communications by contacting us or clicking "unsubscribe" in emails.

  • Withdraw consent where processing is based on consent.

6. Security Measures

We implement robust security measures to protect your personal information, including:

  • SSL encryption for secure online transactions.

  • Regular monitoring of our systems to prevent unauthorized access.

  • Restricted access to personal data by authorized personnel only.

7. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance your browsing experience.

  • Analyze website traffic and usage.

  • Enable essential site functionalities.

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Please review this policy periodically to stay informed of updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

By using our website or services, you agree to the terms of this Privacy Policy.